Rapid IT Incident response and recovery for modern businesses.

As businesses become more reliant on cloud services and SaaS, it's critical to have a partner that can navigate complex issues, across multiple off-site systems and vendors. That's where we come in.

What We Do

Everything breaks.
We fix it. Fast.

When critical systems fail or performance starts slipping, speed and clarity matter. We step in quickly to stabilize issues, uncover what went wrong, and strengthen your systems so problems don't repeat.

Incident Response and Recovery

We can swiftly intervene to resolve critical issues and outages within hours of engagement, not days.

Root Cause Analysis and Mitigation

We can quickly pinpoint the root cause of your issues and provide insight to prevent future recurrence.

Digital Assurance and Transparency

We can help to assess and improve the performance, security, and resiliency of your critical systems.

Process

Get no nonsense support, exactly when you need it.

01 Contact us as soon as you are aware of an issue.
02 Join a triage call with an experienced on-call engineer.
03 Receive a strategy, timeline, and cost of engagement.
04 Our team begins immediately resolving your issue.
How we can help

No matter what you're experiencing, We've seen it, and dealt with it.

Data integrity issues Software Defects and Faults Website and Application Outages Supply Chain Attacks and Disruption Incursion and Intrusion Events Denial of service and Distributed Denial of Service Attacks (DoS/DDoS)
Why Incidio

Our team has decades of experience delivering rapid solutions for organizations of every size.

Fully U.S. Based Team

We are proudly headquartered in Boston, MA, assisting organizations across North America.

Trusted by Leading Organizations

We have served businesses from startups to the fortune 100, as well as major sports and healthcare organizations.

Rapid time to resolution

We identify and resolve issues quickly and efficiently minimizing downtime and impact to your business.

Get Help Now

Are you currently experiencing an outage or other issue impacting your business?

Complete this brief form to receive a no-obligation triage call with one of our knowledgeable staff engineers.

Get your free triage call now.

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Incidio is a specialized rapid incident response service designed to deliver immediate results through early intervention. We support organizations facing cybersecurity incidents, system failures, and other high-impact technology events where speed, precision, and experience are critical.

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